Privacy Policy

Our Commitment to Privacy

At Havoc Flare Crusher Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, address, telephone number, and email address
• Payment information (credit card details, billing address)
• Government-issued identification for registration purposes
• Preferences and special requests
• Loyalty program information

Automatically Collected Information

We may automatically collect certain information about your visit to our website or property, including:

• IP address and browser information
• Website usage patterns and preferences
• Location data (with your consent)
• Security camera footage in public areas

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing reservations and providing hotel services
• Communicating with you about your stay and our services
• Processing payments and managing your account
• Personalizing your experience and improving our services
• Marketing communications (with your consent)
• Compliance with legal obligations
• Ensuring security and safety of guests and staff

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information when required by law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or asset sale
• Emergency Situations: To protect the safety and security of our guests, staff, or property

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

• Legal and regulatory requirements
• Business operational needs
• Guest service and safety considerations

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Types of cookies we use include:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for personalized advertisements

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below.